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Audiovisual integration and automation since 1992 +351 914 106 166 (charged as a call to a Portuguese mobile network)geral@emg.com.pt

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RMA request

Fill in the form to request diagnosis and repair of a piece of equipment. Our technical team will reply with the next steps.

How it works

Submit the request with the equipment details and a description of the fault.
You receive a confirmation with the RMA reference and shipping or collection instructions.
We diagnose the fault and, if it is out of warranty, send you a quote before repairing.
We return the equipment repaired and tested.

Pack the equipment securely, with the RMA reference clearly visible and a copy of the purchase invoice if it is under warranty.

Need urgent help? Call +351 914 106 166 (charged as a call to a Portuguese mobile network).

Your details Name * Company VAT number For invoicing, if applicable. Email * Phone * Address (for collection or return)

Equipment Brand * Model * Serial number * Purchase date Invoice number

Under warranty?

Yes No Not sure

Fault Description of the fault * Accessories included E.g. power supply, remote control, cables.

Equipment delivery

I will drop it off at EMG I will send it by courier Please collect it

I have read the Privacy policy. My data will only be used to handle this request.

EMG

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2460-153 Alfeizerão, Portugal

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